Thiess CRCs helps FleetCo lead the way in equipment availability

Thiess subsidiary FleetCo is listening to its customers and providing certainty of availability by using Thiess’ Component Rebuild Centres (CRC) components to help maintain its fleet of mining trucks, dozers, excavators and ancillary equipment.

The two facilities in Australia, one located at Darra in Brisbane, the other in Hazelmere, Perth, were established in 2015 and 2016 respectively off the successful launch of Thiess’ first centre in Balikpapan Indonesia in 2012. These facilities provide high quality component parts to FleetCo’s equipment nationwide. CRC Asset Manager David Dickin said fast turnaround times and cost efficiencies were some of the benefits of using the in-house service.   

“The components that we assemble are identified as key components for our fleet that we need to ensure supply for our customers, and that we can produce for less than that of the OEM,” David said.

“This not only gives our customers ppeace of mind that we are in control of these key components, but also flows through to their pockets as we are able to keep our costs down.”     

“We can also provide valuable feedback to our reliability teams”
  
A service led approach
     
The CRC currently employs forty people across its two Australian locations, and in 2018 the team were recognised for their quality work, training and expertise by achieving a gold status awarded under the Timken bearing certification. This was renewed again this year, demonstrating the teams continued use of quality practices.   

FleetCo’s Global Manager Darren Toyne said using the services of the CRC was an example of FleetCo putting the customer first at every step of the hire process.      

“The CRC is another reason why customers feel comfortable partnering with FleetCo. They acknowledge that our business has very little risk associated with it and the quality of equipment sets us apart,” Darren said.     

The CRC will soon send it’s 10,000th component to site and is currently undertaking full dozer rebuilds on the West Coast.    
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